Ciphony provides end-to-end contact centre services.
We:
Advise: |
 tender support & vendor selection application integration |
|---|---|
Design: |
platform & network architecture development |
| application development |
|
| processes and operational governance |
|
Deploy: |
project & program management |
| platform implementation |
|
| application configuration |
|
| process operational readiness testing |
|
| change management |
|
Test & Monitor: |
testing & monitoring services, applications |
Host & Manage: |
1st, 2nd and 3rd line support |