Strengths of the Ciphony hosted contact centre services model:

• we offer an OPEX model, which eliminates your need for capital expenditure
• we enable a rapid time-to-market of new services and features, internationally
• we provide a transparent, pay-as-you-use pricing structure based on seat functionality
• we facilitate a low entry barrier for new prospects: qualification criteria are less demanding than for enterprise or local solutions
• we deliver using a distributed, centrally managed architecture, which reduces complexity and improves operational efficiency
• we facilitate that your propositions are easily replicated across regions and customers
• we make our competence center at your disposal for architectural, operational and specialised sales support.

Amongst the companies served by the team are the world’s largest software and IT companies, parcel delivery companies, travel etc.